TERMS OF USE AND PRIVACY POLICY
Accessing this website or the mobile application and using any of the information there, means that you have accepted the terms listed below. Lando Studio (www.landostudio.com) is not responsible for any of the direct or indirect issues that may arise from violation of the policy, act of injustice or other reasons by accessing this website or the mobile application, using any of the information in the website and other sources. Lando Studio does not take any responsibilities for deduction in the process, fault or negligence in case of violation of the policy, act of injustice, negligence or other reasons. Lando Studio does not take any legal and penal obligations that may arise from members’ usage of others’ personal information such as IP address, e-mail, username by accessing the website or using the mobile application.
Lando Studio reserves the right to change, reorganize or stop publishing any of the service, products, terms of use and the information presented in the website and the mobile application without needing a reminder. Changes come into force in the website or the mobile application at the moment of publication and tracking the changes is under users’ responsibility. Using of the website or mobile application and access to the website or mobile application are considered these changes are accepted. These conditions are applicable for other websites that are linked on the website.
Lando Studio has a right to reach customers with the aim of communication, marketing, advertising, promotion and notification by mail, e-mail, SMS, phone calls and other sources via address, e-mail address, phone number and other contact information written on the registration form or updated afterwards on the website or the mobile application by the user. By accepting this agreement, users agree and declare that Lando Studio can perform the communication activities written above unless providing a written notice requesting otherwise. By accepting this agreement, users approve that the information shared belongs to them and this information can be shared with affiliates of Lando Studio and other juristic persons to perform sales and marketing activities.
You can easily and cost freely unsubscribe from the daily notification list by clicking on the “If you do not want to get e-mails anymore, please end your membership by clicking here” link placed on the lower segment of the mails sent by Lando Studio or by unmarking the sections “I want to get e-mails about campaigns.” – “I want to get SMS about campaigns.” – “I want to be informed about campaigns via phone” placed on membership information on the user page or via the routing link placed in the content of sent SMS.
This website may contain links or reference to other websites that are not under the control of Lando Studio. Therefore, Lando Studio does not take any responsibility for those websites.
Lando Studio is the legal owner and claim holder of the general view and design of this website and mobile application, all the information, pictures, the brand Lando Studio and other brands on the website and mobile application, www.landostudio.com domain name, logo, icon and technical data presented demonstratively, written, electronic, graphic and machine readable, computer software, distribution system, work methods and all other materials including business model and their intellectual property rights. Any of the materials of the website or mobile application including codes and software, without getting a permission beforehand, cannot be changed, copied, multiplied, translated into a language, republished, uploaded to another computer, mailed, sent, presented or distributed. The whole of a part of the website or mobile application cannot be used in another website without permission. Activities against these terms bring criminal and civil liability.
Lando Studio’s all other right that are not mentioned openly here are reserved.
Information (visit span, time, pages viewed) of customers visiting the website or the mobile application are tracked and recorded. This information is shared with companies we work with within the privacy policy about advertising etc. to serve better, to develop the experience that the website and the mobile application offers, to widen the content and make it better.
Terms of Use and Privacy Policy comes into force when the user fills the registration form and approves it or starts getting a service using this system or places an order. Lando Studio has a right to update the content of this agreement or the legal notice page on the website and the mobile application and suggests customers to visit the legal notice page and Terms of Use and Privacy Policy page every time they visit the website or the mobile application.
Customers approve that the information shared with Lando Studio belongs to them and this information can be shared with affiliates and other juristic persons to perform sales and marketing activities and to provide feedback suitable for every kind of communication source by accepting this Terms of Use and Privacy Policy.
The information gathered by registration forms is not shared by third parties, used for unrelated commercial purposes or sold by Lando Studio without the knowledge or request of the subject customer. Apart from e-mail addresses and personal information gathered from registration forms, Lando Studio construes the visitor activities and preferences that are tracked while using the website. This statistical data does not contain personal information and can be shared with business associates of “Lando Studio” to offer a more exclusive and effective shopping experience to customers of www.landostudio.com.
Customer information can only be shared with official authorities in case of official demands stated by the government and laws.
Information logged in to the system by customers can only be viewed and changed by the customers. Third parties cannot view or change this information. If membership information of a customer is known and used by third parties. Lando Studio does not take responsibility.
Lando Studio demands some personal information (name, age, interest, e-mail address etc.) to serve customers better. This information gathered on the system of Lando Studio is reserved and used for seasonal campaigns, building special promotions according to customer profiles and for providing continuance for advertising, promotion, marketing activities that are formed via personal information.
Customers can easily and cost freely unsubscribe from the daily notification list by clicking on the “If you do not want to get e-mails from www.landostudio.com anymore, please end your membership by clicking here” link placed on the lower segment of the mails sent by Lando Studio or by unmarking the sections “I want to get e-mails about campaigns.” – “I want to get SMS about campaigns.” – “I want to be informed about campaigns via phone” placed on membership information on the user page or via the routing link placed in the content of sent SMS.
The information demanded on the payment page is not stored by www.landostudio.com servers or servers of the companies serving to Lando Studio, to keep our customers safe. By this service, payment process is performed between your bank and computer via www.landostudio.com.
Delivery and Refund Policy
DELIVERY
All your orders placed before 3PM on weekdays will be delivered the next working day within Istanbul with ARAS Kargo.
RETURNS
You can return any product you order from Lando Studio within 14 days from the day of delivery. Products that are being returned may not be worn, washed or damaged.
To arrange a return you can send an email to [email protected] and let us know which products you want to return. After notifying you can ship the product(s) you want to return. Please note that for international orders shipping costs will be paid for by the customer.
Our conditions for returning products are as follows;
The product you want to return should be shipped unworn and unwashed. The product should be packed without any damage in their original packaging and then be returned to the returns address that Lando Studio has provided you.
We cannot accept returns that don’t have their original packaging, or where the packaging is damaged, has a sticker from the cargo company on it, has duct tape on it, or where the original packaging is damaged in any other way. If we receive products in a damaged state we will return them to the sender and all extra shipping costs will be paid for by the customer.
If the product to be returned had any accessories when initially delivered, all these accessories have to be packed without any damages in their original packaging and need to be returned as well.
If any clothing has been worn, washed or altered, we can’t accept the return of these products.
If because of the specifications of the product, it is not suitable to be returned or if by returning the product the expiration date will have passed and the product will be unsellable, the product cannot be returned.
Products that have been specially produced and/or are prepared for special occasions like New Years Eve, Valentine’s Day, Mother/Father’s Day cannot be returned. Specially imported products cannot be returned.
EXCHANGES
Once your request has reached us together with the product you wish to exchange, we will inspect it and if approved, we will ship your desired product within 2 working day, if it is in stock.
If the product isn’t in stock we will refund you the price of the product in the same way as your initial payment was made.
Exchanges can only be made within the same model with a different color/size/number. You cannot exchange your product for a different type of product.